Terms and Conditions of Use

1. Introduction

Welcome to Britannia Ledger LTD. These Terms and Conditions govern your use of our website and the accounting, tax, and bookkeeping services provided by Britannia Ledger LTD ("we", "us", "our").

By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Information About Us

Britannia Ledger LTD is an accounting firm operating in West Yorkshire, England. We provide professional accounting services, including but not limited to Self-Assessment (SA) Tax Returns, Bookkeeping, VAT Returns, Payroll & Pension management, Management Accounts, and Company Secretarial services.

3. Use of the Website

• The content on this website is for your general information and use only. It is subject to change without notice.
• We do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

4. Service Engagements & Packages

Our website outlines various tiered service packages (e.g., Personal Starter, Sole Trader Plus, Sole Trader Pro, Corporate Starter, Corporate Growth, Corporate Scale).

• The descriptions of these packages on the website serve as a general guide.
• A formal client-accountant relationship is only established once a formal Letter of Engagement has been signed by both parties and Anti-Money Laundering (AML) identity checks have been successfully completed.

5. Payment Terms & Subscription Billing

Britannia Ledger LTD operates on a fixed-fee, Monthly Recurring Revenue (MRR) model to provide predictable cash flow for our clients and ensure continuous support.

• Monthly Retainer: Annual compliance and advisory fees are divided into equal monthly installments, typically collected via direct debit.
• Upfront Payments: In certain circumstances, an initial upfront retainer may be required to commence work, which will be clearly outlined in your Letter of Engagement.
• Payment Default: Failure to maintain monthly payments may result in the suspension of services, including the halting of HMRC or Companies House filings until the account is brought up to date.

6. Cancellation and Refund Policy

We operate a fair and ethical cancellation policy.

• Clients are free to terminate their engagement with Britannia Ledger LTD at any time by providing standard written notice (as defined in your Letter of Engagement).
• Refund of Unapplied Funds: Because our monthly payments act as a "sinking fund" for year-end statutory work, if you choose to leave the firm before the financial year-end work is completed, we will calculate the value of the ongoing services already provided (e.g., monthly bookkeeping, payroll) and fully refund any extra money you have paid toward unfulfilled year-end filings.

7. Client Responsibilities

To enable us to provide our services effectively and ensure Making Tax Digital (MTD) compliance, you agree to:

• Provide full, accurate, and timely financial information and documentation as requested.
• Ensure that your business operates in compliance with UK law.
• Maintain the security of any shared software credentials or portals provided by us.

8. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

9. Limitation of Liability

While we strive to provide the highest standard of professional service, Britannia Ledger LTD will not be liable for any penalties, interest, or losses incurred due to inaccurate, incomplete, or late information provided by the client. Our total liability for any claim arising out of or in connection with our services shall be limited to the fees paid by you for the specific service in question, subject to the detailed terms in your Letter of Engagement.

10. Governing Law and Jurisdiction

Your use of this website and any dispute arising out of such use of the website or our services is subject to the laws of England and Wales. Any legal disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.